ESSENTIAL FUNCTIONS:

1. All duties and responsibilities are performed in a professional and customer service oriented manner in compliance with PPKYs Manual of Medical Standards and Guidelines, PPKY policies and procedures, and State and Federal regulatory requirements.
2. Greets clients politely and provides correct registration & medical forms during check in process.
3. Inputs and/or updates accurate client registration information in electronic practice management...[more]

ESSENTIAL FUNCTIONS:

1. All duties and responsibilities are performed in a professional and customer service oriented manner in compliance with PPKYs Manual of Medical Standards and Guidelines, PPKY policies and procedures, and State and Federal regulatory requirements.
2. Greets clients politely and provides correct registration & medical forms during check in process.
3. Inputs and/or updates accurate client registration information in electronic practice management system.
4. Verifies client income information and determines appropriate fee schedule in a professional and respectful manner.
5. Maintains client charts, including appropriate chart order and timely filing of charts.
6. Answers phones in a professional manner and directs callers to appropriate persons or agencies if needed.
7. Assists clients with scheduling appointments via phone, in person or online.
8. Responsible for all financial functions at front desk and maintaining receipts for all transactions.
9. Collects appropriate fees; responsible for handling cash and conducting financial transactions.
10. Verifies and documents insurance benefits of clients if required.
11. Works in a flexible manner as a member of team to ensure excellent productivity in all center processes and practices.
12. Performs opening and closing procedures appropriately and in a timely manner.
13. Participates in educational and development activities of PPKY either internally or within the community as required.
14. Promotes a spirit of teamwork and professionalism among all staff.
15. Provides outstanding customer service daily.
16. Perform basic vitals on patients (height, weight blood pressure) after properly trained.
17. Obtain specimens for laboratory transport.
18. Take patients to the back and conduct basic intake duties.

Education and/or Experience:

1. High school diploma or equivalent degree.
2. College degree and/or prior experience in a medical office practice preferred.
3. Previous medical office experience preferred.
4. Basic knowledge of computers, data entry and word processing; experience with electronic practice management systems preferred.
5. Ability and willingness to work in a fast-paced environment and maintain quality customer service.
6. Ability t...[more]

Education and/or Experience:

1. High school diploma or equivalent degree.
2. College degree and/or prior experience in a medical office practice preferred.
3. Previous medical office experience preferred.
4. Basic knowledge of computers, data entry and word processing; experience with electronic practice management systems preferred.
5. Ability and willingness to work in a fast-paced environment and maintain quality customer service.
6. Ability to work as a strong member of a team in a cost effective and flexible manner.
7. Ability and willingness to manage a high productivity rate.
8. Flexible work schedule.


Reasoning Ability

Must have the ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of technical instructions in various formats required. Ability to multi-task and to work effectively under pressure due to conflicting demands is required. Must be flexible, highly organized, creative and detail-oriented with the ability to set and meet deadlines.

Language Skills

Requires excellent verbal and written communication skills, listening and interpersonal relationship communication skills. Must be able to communicate clearly in person and on the phone and interact comfortably with a diverse group of clients, staff and volunteers in a non-judgmental, professional and sensitive manner. Bi-lingual, Spanish speaking ability preferred.